Managers shouldn’t know it all

Moral: If you know everything going on in your team, you are an obstacle – and you’re likely taking up valuable time which your team could be spending on producing in a more innovative way or at a higher quality, but instead they’re reporting on the humdrum to you.


“Do [you] know everything happening on [your] team?”

“Well, you shouldn’t. If you know everything happening on your team, you are likely too involved and stifling innovation. As long as a team has a clearly understood vision, empowered team members will consistently solve problems in unexpected ways.”

“An effective leader is constantly surprised but rarely stunned. Being surprised means you see solutions not of your own doing; being stunned means something happened that is out of alignment with the team vision. If you are not surprised regularly by your team, reaffirm the vision and back off” [1].


  1. Bill Tolany. “3 quick questions to help leaders get out of the way,” SmartBlog on Leadership. March 27, 2012.

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